天气和灾难小组正赶往现场

Members of the 状态 Farm Catastrophe Team — the largest catastrophe response team and fleet in the insurance industry — can assess damage and provide help for policyholders affected by natural disasters, whether they suffered moderate damage or experienced a catastrophic event. Payments paid to policyholders often cover immediate needs such as housing, transportation and food. The team then works with policyholders to assist with long-range repairs or replacements.

The team has a fleet of 车辆s at their disposal that can operate independent of local utilities or communications. Dispatched depending on the size and severity of the disaster, these trailers and RVs serve as on-the-spot claims offices, 配有工作站, 电脑, 帐篷, power 发电机 and satellite access for phone and internet communications.

The team that organizes the deployment of 车辆s and equipment is housed in Bloomington, Illinois and can deliver equipment and 车辆s anyw在这里 in the country in less than 48 hours, 不包括阿拉斯加和夏威夷.

移动巨灾设施

• 最大的车辆, 即移动灾难设施(MCF), 是一个定制的, 53-foot semitrailer that includes more than 900 square feet of working space for as many as 50 people. 状态 Farm®有两个mcf.
• MCF包括每侧7英尺的拉出部分. Its special 25-foot awnings also can be extended as drive-through lanes to inspect damaged cars — handling up to 300 a day.
• The facility can be deployed within four hours of notification and reach any location in the continental United 状态s within 48 hours.

灾难应对拖车

• The company can also deploy its five 31-foot Catastrophe Response Trailers (CRT), which are travel trailers converted and equipped for mobile office space.
• Each 车辆 supports five personnel inside with accommodations for eight more working outside. The trailers include telephones, 网络连接, 打印机, 传真机和复印机. 它们也被设计成便携式的 发电机 and satellite connectivity as standalone office operations.

机动灾难指挥中心

• T在这里 are five 状态 Farm Mobile Catastrophe Command Centers (M3Cs), which are custom-built trucks specifically designed for efficient claim handling. The 车辆s are 40 feet long with up to 12 workstations inside and eight more outside under the attached awnings.
• The M3Cs are stand-alone office operations equipped with generator power and satellite connectivity, 并准备好与打印机一起工作, 传真机和复印机. 这些车辆的反应速度也很快, as they can be set up and ready to work in approximately one hour after arrival on the catastrophe scene.

移动灾难拖车

状态 Farm also has three Mobile Catastrophe Trailers (MCTs) in the fleet, all equipped with 36-foot gooseneck trailers custom built for catastrophe response office space.

这些车辆, 设有电话, 网络连接, 打印机, 传真机和复印机, also carry 发电机 and connectivity to support eight personnel inside with accommodations for an additional eight outside.

If you're a 状态 Farm policyholder and have experienced a catastrophe, 联系你的州立农场代理 第一个. If you can't reach your agent's office, call our customer representatives 24/7 at 800-SF-CLAIM (800-732-5246)(800-732-5246) 或浏览 要求帮助 国家农场的一部分.com®.